I do think that she wasn't particularly talented, so I can believe that she would have problems in overseeing anything remotely technical and that there is some basis to the comments of her shortcomings, but still, Sugar's behaviour and that of his subordinates seems appalling.
I got that as well! I think Flo's put the wrong link in! I think I know the article he's referring to and it's a Daily Mail article, so the link is all wrong.